User Provided Information is collected online when users voluntarily submit non-public personal information by downloading the Application, establishing an account, requesting information, sending or receiving electronic notices or other similar communications on the Site or via the Application.
The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use the main features offered by the Application or the Site unless you register with us.
When you register with us and use the Application or the Site, you generally provide: (a) your name, spouses name, student name, address, email address, age, graduation year, college major, username, password and other registration information; (b) information that you provide us when you contact us for help; and (c) information that you enter into our system when using the Application or the Site, such as contact information, club name etc. This information is used to perform the Services.
Automatically Collected Information includes both personally identifiable information and non-personally identifiable (or anonymous) information about you, such as pages most frequently accessed by you.
The Application may collect certain personally identifiable information automatically, including, but not limited to: the type of mobile device that you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application. Your IP address and/or user name may be collected automatically when you access the Site or the Services for purposes of processing your login to your account or enhancing your Site browsing via cookies or standard settings.
Anonymous information is used in a collective manner, and no single person can be identified by that compiled information (for example, the number of people who logged into the Site in a particular day). Anonymous Information does not personally identify a specific user. This information is generally used for Site or Application analytics in order to improve the performance of our systems and the Services.
We will establish minimum and maximum retention periods based upon the type of information collected (i.e. sensitivity), the intended purposes and as otherwise may be legally required. We will retain User Provided Information for as long as you use the Application and until you request to delete your data. We will still keep your data on server after you uninstall the Application. If you would prefer for us to delete User Provided Information, please contact us at UniversityClubPrivacy@vistahost.com and we will respond in a reasonable time. Please note that some or all of the User Provided Information may be required in order for the Application to function properly.
We are committed to properly securing the personally identifiable information collected online. To help us accomplish this, we take the following steps:
Please be aware that, although we endeavor to provide reasonable security for information that we process and maintain, no security system can prevent all potential security breaches.
This Application does not collect precise information about the location of your mobile device. We collect your address information when you enter yourself while registering to the app or when you edit your profile from the Application.
The Application and the Site may utilize a standard technology called a “cookie” to collect information about how the Application or Site is used. A “cookie” is a small text file placed on your hard drive or mobile device storage by our web page server.
We do not combine anonymous information collected through cookies with other User Provided Information to determine who you are or your e-mail or IP address. The Site can access the anonymous information only from a cookie sent by the Site. We cannot access other cookies sent by other websites or the information contained in those other websites. Additionally, we cannot learn your email or IP address through the use of a cookie.
On those pages of the Site or the Application not requiring your account login, you may decline to accept cookies by selecting an option on your browser to reject cookies. However, some portions of the Site or the Application may require account login or account registration in order to access those features. In such case, we ask that you provide us with basic information on your account set-up page. Cookies enable our server to know that you are a registered user; therefore, our registration system requires that you accept the cookies from the Site. Other websites linked to the Site also may send cookies; however we do not control such activities.
Your privacy is important to us. We will use the User Provided Information provided by you in accordance with good commercial practice and applicable law. If you provide us with your e-mail address (or have done so in the past), we will send notifications, newsletters or e-mail offers to you in accordance with the account preferences opted by you. When you set up your account (and at any time thereafter), you will select and control how User Provided Information is shared from your account settings. The default setting will select all types of email notifications offered by us. Your email will be used for notifications or newsletters only. We do not share your public email address with others in its public forums.
We also may use User Provided Information, for example, to provide notifications about certain features of our Site or the Application or the Services to measure consumer interest in our various services, and to inform you about various products and services offered (including both our own services and the services of others). These offers may be based on information provided by you in your account settings, in surveys, from information that may indicate your preferences, as well as information available from external sources. These offers will come exclusively from us or our affiliates. All offers are carefully developed to ensure that they meet our standards. Our goal is to target offers to users who we believe will find them of value. The lists used to send you product and service offers are developed and managed under conditions designed to safeguard the security and privacy of your User Provided Information. By providing information using the Site, the Application or the Services, you warrant to us that your User Provided Information is reliable for its intended uses, accurate, complete and correct, and that you will promptly notify use if such information is no longer current or correct.
We also may use your User Provided Information collected via the Site or the Application in the performance of all Services in order to provide, maintain and improve our Services as well as to develop new products and services to be offered as part of the Services. For example, we use information to analyze data, to improve our product algorithms and databases and to tune our outputs based on a particular individual’s patterns of usage of our Services.
We also may disclose User Provided Information and Automatically Collected Information as required by law, such as to comply with any valid legal process, such as a subpoena, search warrant, statute or court order or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or if we reasonably believe that you have committed unlawful acts or acts that may endanger the health or safety of another user or of the general public.
We reserve the right to assign or transfer your information to any successor in interest to our business associated with the Site, the Application or the Services by merger, reorganization, sale of all or substantially all of our assets or equity interests or operation of law. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of such information, as well as any choices you may have regarding such information.
We may work with analytics companies to help us understand how the Application is being used, such as the frequency and duration of usage. We may work with advertisers and third party advertising networks, who need to know how you interact with advertising provided in the Application, which helps us keep the cost of the Application low. Advertisers and advertising networks use some of the information collected by the Application, including, but not limited to, the unique identification ID of your mobile device and your mobile telephone number. To protect the anonymity of this information, we use an encryption technology to help ensure that these third parties cannot identify you personally. These third parties also may obtain anonymous information about other applications that you have downloaded to your mobile device, the websites you visit using your mobile device, your non-precise location information (e.g., your zip code), and other non- precise location information in order to help analyze and serve anonymous targeted advertising on the Application and the Site. We also share encrypted versions of User Provided Information in order to enable our partners to append other available information about you for analysis or advertising-related uses. If you’d like to opt-out from third party use of this type of information to help serve targeted advertising, please visit the section entitled “Opt-out” below.
We provide our account users with an easy means to decline receiving notifications, newsletters or offers by email. We recognize the importance of providing you with the choice to “opt-out.” You can control the number of notifications sent by email by logging into your account and changing your account preferences. If you prefer, you also can “opt-out” of receiving any email notifications by contacting our Privacy Officer at the Contact Address below. All e-mail offers sent by us will inform you as to how you can “opt-out” or decline receiving further e-mail offers.
In addition, you can opt-out of all information collection by uninstalling the Application. You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You also can request to opt-out via email, at UniversityClubPrivacy@vistahost.com.
Additionally, you may request to view the User Provided Information collected about you through your use of the Site or the Application operated by or for us by accessing your account on the Site. If you prefer, you can send an e-mail to our Privacy Officer at the Contact Address below. If you send your request by email, we will likely send such User Provided Information (or a summary thereof) to your email address on file for the account name in our database, or we will send such information to you in another secure manner. If at any time you wish to change, correct or update your User Provided Information, or have it removed from our database, you may do so by accessing your user account on the Site. You also may submit a change request to our Privacy Officer by sending an email to the Contact Address below.
DO WE COLLECT PERSONALLY IDENTIFIABLE INFORMATION FROM CHILDREN?
We do not knowingly solicit data from children or knowingly market to children. We are concerned about the safety of children and their use of the Internet. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act of 1998, we do not knowingly request or solicit personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. In the event that we receive actual knowledge that we have collected such information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is reasonably practical. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at UniversityClubPrivacy@vistahost.com. We will delete such information from our files within a reasonable time.
WHAT ABOUT PRIVACY ON INTERNET WEBSITES LINKED TO THE SITE OR FOUND ON THE APPLICATION?
We have designated our Privacy Officer who can be contacted at the following address (“Contact Address”):
By Mail: Privacy Officer
Vista Host, Inc.
10370 Richmond Avenue Ste. 150
Houston, Texas 77042
By Telephone: (713) 267-5800
By Fax: (713) 267-5820
By Email: UniversityClubPrivacy@vistahost.com
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